Data we collect automatically
We collect data from you automatically, for example when you visit our site: trackers, usage data, device information, and number of users.
Trusted third parties help us process this data: Webflow, Inc., Google LLC, and Meta Platforms, Inc.
We use it for: site hosting, analytics, and interacting with our chat channels.
Data you provide to us
We collect data you provide to us directly, for example when you contact us via WhatsApp or book a vehicle online: first name, last name, email, phone number, and booking dates and details.
Trusted third parties help us process this data: Meta Platforms, Inc., Bokun (Tripsketch Ltd.), and Stripe, Inc. We use it for: interacting with our chat channels, managing bookings, and online payments.
LA DUCATESSA srl
Via Pellegrino Matteucci 68/72, Rome 00154 — info@laducatessa.it — VAT ID: 13661361009
Owner contact email: info@laducatessa.it
The types of Personal Data that this site collects, either directly or through third parties, include:
Unless otherwise specified, all requested Data is mandatory, and failure to provide it may make it impossible for us to provide our services (notably online booking). Users who are uncertain about which Data is mandatory are welcome to contact the Owner.
Processing methods. The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of the Data. Processing is carried out using computers and/or IT-enabled tools, following procedures related to the stated purposes.
Place of processing. Data is processed at the Owner's headquarters (Italy) and in any other places where the parties involved in the processing are located (notably the United States, for the providers listed below).
Retention period. Data is kept for as long as required for the purpose for which it was collected, or longer if required by a legal obligation or the User's consent.
Data is collected for: providing our services (vehicle rental, online booking, payment), complying with our legal obligations, protecting our rights and interests, as well as for website hosting, traffic analysis, and interaction with our chat channels.
Webflow, Inc.
Service: Website hosting and management
Processing location: United States
Personal data processed: Usage data, trackers
Google LLC — Google Analytics 4
Processing location: United States
Personal data processed: Usage data, device information, user count
Bokun (Tripsketch Ltd.)
Service: Online booking engine
Processing location: European Union / United States (depending on the provider's infrastructure)
Personal data processed: First name, last name, email, phone number, booking details
Stripe, Inc.
Service: Online payment processing
Processing location: United States / European Union
Personal data processed: Payment data (card numbers are not stored by the Owner)
Meta Platforms, Inc. — WhatsApp Business Chat widget
Place of processing: United States
Personal Data processed: Message content, first name, last name, phone number, date and time of the message, sender
If one of these services is installed, it may collect browsing data even when the service is not actively being used. Conversations may be recorded.
This website uses Trackers. To learn more, please consult our Cookie Policy.
Legal basis for processing. The Owner may process Personal Data if: the User has given their consent; the provision of Data is necessary for the performance of a contract (e.g., a reservation); processing is required by a legal obligation; or processing is necessary for the legitimate interests of the Owner.
User rights (GDPR). Users have the right to: withdraw their consent at any time; object to the processing of their Data; access their Data; have their Data verified or corrected; restrict the processing of their Data; have their Personal Data deleted; receive their Data and have it transferred to another controller; lodge a complaint with their competent data protection authority.
How to exercise these rights. Any requests can be addressed to the Owner using the contact details provided above. These requests are free of charge and will be addressed within one month.
Legal action. The Owner may use Personal Data for legal purposes in court or in the stages leading to possible legal action arising from improper use of this website or related services.
System logs and maintenance. For operational purposes, this website and any third-party services mentioned may collect system logs (e.g., IP address).
Changes to this policy. The Owner reserves the right to modify this policy at any time by notifying Users on this page. The date of the last modification is indicated at the top of the document.
Personal Data: Any information that allows for the direct or indirect identification of a natural person.
Usage Data: Information collected automatically (IP address, URL, browser, time spent on the site, etc.).
User: The person using this website.
Data Controller (Owner): LA DUCATESSA srl.
Cookie: A small set of data stored in the User's browser.
For any questions regarding this policy or to exercise your rights, please contact us at info@laducatessa.it.
